Shipping and Returns
Due to Rapid Changing Inventory we do not do Exchanges. Please Make sure you look at the Measurements that are on the listing before you order to ensure you have an accurate fit.
Lingerie and Adult Toys and Products are NOT Eligible for Returns due to the Nature of the Product and where is touches the body. If You receive a defective product or the wrong product please contact us within 3 Business days of receipt and we will either send you a return shipping label and once the product is shipped we will send you a replacement item. All Battery and USB operated items have a 30 Day Replacement Guarantee on them for defective items.
On Lingerie most measurements are on the comments part of the listing and we have the Lingerie Size Charts listed in the footer of the Home Page. If not sure about sizing please contact your Presenter or email us at firstname.lastname@example.org and we will respond immediately.
If there was Free shipping actual shipping charges will be deducted from the Store credit amount.
NO RETURNS ARE ACCEPTED ON SALE OR CLEARANCE ITEMS ALL THESE SALES ARE FINAL WITH NO REPLACEMENTS. PLEASE MAKE SURE YOU CHECK MEASUREMENTS ON ALL THESE ITEMS BEFORE ORDERING.
Refunds are ONLY in the form of a Store Credit. You should expect to receive your store credit for the item within 24 hours of receipt of the item. Return Shipping is the Buyers Responsibility and any paid shipping will not be refunded.
To Return an Item:
Please email us at email@example.com and give us your Name, and order # and we will email you the address to send your return to. Do not just mail the item back because it will be rejected, and please include your original packing slip with your return if we do not have it we will not be able to issue a store credit. We have 2 distribution centers and we will let you know which one to send your item back to.
We'll notify you via e-mail of your credit once we've received and processed the returned item.
NOTE ON SHIPPING TIMES : Our Products are shipped out of our Warehouse in Co and there is a 1-3 Working Day Handling time on these items so it will be 2-4 Working days before you see tracking on these items. Once you see tracking it will be 2-4 Days before you get your item.
Shipping Times on all other Categories - Most Packages are mailed USPS. Packages are Shipped within 24 -48 hours of purchase. Packages are shipped First Class with 3-7 Day Delivery times. You will receive an email with tracking. Please make sure you have an accurate address with Apt Numbers. A Wrong shipping address is the Responsibility of the customer and if we get the package back a store credit minus original shipping costs will be issued and you will have to re-order the items and pay shipping again. If the item is not received due to a wrong shipping address Sexy Diva Clothing is not responsible. If tracking shows the item has been delivered and you say it has not Sexy Diva Clothing is not responsible please contact your local Post Office.
Shipping Rates For United States
0-1 Lbs- $6.40
3+ Lbs- $18.99